Shipping policy

How much does delivery cost? 🚚

  • Free delivery within Poland on orders from 149 zł.
  • InPost courier: 13.99 zł on orders under 149 zł.
  • Parcel lockers and pickup points: you choose a point in the basket and see the current cost before paying.
  • Shipping abroad to selected European countries (Austria, Belgium, Czechia, Denmark, Finland, France, Spain, the Netherlands, Ireland, Germany, Norway, Portugal, Switzerland, Sweden, the United Kingdom, Italy): 50 zł.

We send your whole order in one parcel, so you only pay for delivery once.

How long does delivery take? ⏱️

We ship orders within 24 hours of receiving payment. The courier usually delivers within 2 working days of dispatch.

How can I pay? 💳

You pay when you place your order: BLIK, card (Visa, Mastercard, Maestro, American Express, UnionPay), Apple Pay, Google Pay, fast transfer via Przelewy24 or PayU, or Klarna, including pay later. We don't ship cash on delivery.

How do we pack the sweets? 📦

Freeze-dried sweets are light but pick up moisture easily, so every bag is sealed airtight. Once you receive your parcel, keep them in a dry place. See how to store freeze-dried sweets.

Questions? ✉️

Write to info@frizle.pl. Returns and complaints are covered in our terms of sale.